Compliance framework
A reproducible compliance framework for Portugal: owners, gates, KPIs, escalation and audit trail from the Lisbon hub.
Scope and ownership
The compliance framework is a reproducible operational layer for merch programs in Portugal: role owners, decision gates, KPIs, escalation paths, and audit trail. It plugs into procurement, brand, HR, legal and finance — with a single source of truth shared via the Lisbon hub. Quarterly review cadence; annual full refresh.
What changes month-on-month
Concrete monthly deliverables: an updated supplier scorecard (lead time, defect rate, certification status), a pricing benchmark (EUR ex-IVA 23%), a top-3 risk register, and a live decision log signed off by program owner. Portal das Finanças (AT) invoicing is reconciled within the same cycle.
Pricing & lead times — Portugal
All quotes in EUR excluding IVA 23% via Portal das Finanças (AT). Tiered pricing at MOQ 50/100/250/500 units, with quantity breaks at 1,000+ and 5,000+. Standard lead time 7–10 working days from artwork sign-off, rush 4–6 days at +30–40%. Production coordinated from the Lisbon hub with CTT Expresso/DPD/DHL Portugal nationwide; direct-to-office, direct-to-event and direct-to-home distribution supported.
FAQ
Who is this frameworks page for?
Procurement, brand, HR, internal comms and event teams running corporate merch programmes in Portugal.
What is the typical lead time?
Standard 7–10 working days from artwork sign-off; rush 4–6 days at +30–40% surcharge.
Are prices VAT-inclusive?
No — all prices are in EUR excluding IVA 23% via Portal das Finanças (AT); invoices issued day-of-delivery.
Do you ship outside Portugal?
Yes — EU-wide via DHL Express + local couriers. Customs handled from the Lisbon hub.
What MOQ applies?
MOQ from 50 units; volume tiers at 100/250/500/1000/5000 with progressive discount.