Portugal | Interviews
Interviews with the people who make the merch
Four conversations with the people behind the orders, rather than a company statement.
Interviews | 4 pages
Who we asked and why
Each interview answers a question a buyer actually asks.
The founder interview covers why the business works from Portugal for customers in many markets, how the first programmes were priced, and which early decisions were wrong. It is the most useful of the four for a buyer who wants to understand how this company thinks about risk and about lead time.
The production lead explains what happens between a signed artwork file and a box on a pallet. It covers how a proof is approved, how a colour is matched to fabric rather than to a screen, how a defect is caught, and what happens to an order when a batch fails inspection. It also explains why the lead time in a proposal is a production window and not a delivery date.
The sustainability lead talks about which claims can be defended with a document, how recycled and certified materials are traced through a factory, and what a buyer should request before putting a sustainability figure into a report. The client interview gives the other side of the same conversation, from a buyer who has run several programmes.
Ask for the transcript
Tell us which interview you want the full transcript of and we will send it over.