Chief Information Officer persona
Owner of IT/infosec compliance — gates merch programs on data-handling, supplier-security and asset-tracking integrity.
Who they are
The CIO is the gate every B2B merch program must clear. Their concern is not the gift itself but the data exhaust around it: who has the recipient list, where it is stored, who at the supplier can read it, how long it persists. In regulated Portugal sectors (finance, healthtech, telco) the CIO has a veto on any supplier without a clean audit trail.
What they need from a supplier
What they need: SOC2 Type II / ISO 27001 from the supplier, encrypted recipient-list pipeline, signed DPA, defined retention window (typically 90 days), per-shipment access log, and a single named DPO contact. Bonus: the supplier can produce an annual SIG-Lite questionnaire on request.
Pricing — Portugal
EUR pricing excluding IVA 23%. MOQ tier 250/500. Lead 5-8 days, rush +35%. Production hub: Lisbon.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.