Chief Supply Chain Officer persona
Owns end-to-end goods flow — forecasts demand, sets inventory policy, signs the operations-risk register every quarter.
Who they are
The CSCO reports to the CEO or COO, owns inbound and outbound flows, S&OP cadence, warehouse network, freight contracts and SLA-to-customer performance. Measured on OTIF, days-of-supply, freight-cost-per-unit and supply-resilience incidents. Promo merch is small in dollars but operationally annoying — peak events stress warehouse and last-mile capacity exactly when commerce volumes are also peaking.
What they need from a supplier
What they need: a supplier with their own dedicated capacity rather than competing with consumer e-commerce for the same warehouse and carrier slots, advance forecast handshake on event peaks, EDI/API-level integration with the company's WMS, near-shore manufacturing options to de-risk Asia lanes, and a documented disaster-recovery and second-source plan.
Pricing — Portugal
EUR pricing excluding IVA 23%. MOQ tier 100/250. Lead 5-8 days, rush +35%. Production hub: Lisbon.
FAQ
What is the minimum order?
No fixed minimum — for screen and embroidery economies start at 50+ units; DTF and UV print from 1 unit.
How long is production?
Standard 5-8 working days, rush +35% delivers in 3-5 days.
What payment terms?
50/50 for new clients, net-30 from order 4, net-60 for enterprise with credit insurance.
Do you sign NDA?
Yes — mutual NDA is standard for product launches, M&A and confidential campaigns.
Can you ship abroad?
Yes — we ship within the EU and to the UK, US, GCC and CIS via tracked carriers.