AI tooling questions — deep-dive Q&A for Portugal buyers
Everything you wanted to ask about AI design tools, generation guardrails and IP handling at Corp-Merch in Portugal. Real workflows, IVA 23% handling, vendor-side detail.
How AI design tools, generation guardrails and IP handling works in Portugal
Across Portugal programs, AI design tools, generation guardrails and IP handling is treated as part of the production-grade workflow: every spec is versioned, every change tracked, every approver named. IVA 23% applies on all Portugal invoices via Portal das Finanças (AT) from the Lisbon hub. Public catalog visible to trial users; per-SKU pricing behind login.
Workflow specifics
We operate on a 5-stage flow: brief → spec lock → strike-off → production → fulfilment. AI design tools, generation guardrails and IP handling touches stages 1–3 most heavily — the earlier the lock, the cleaner the run. Late changes are quoted upfront (no surprise invoice line items). All decisions stored against your account, exportable to CSV/JSON via the API for audit.
Vendor-side mechanics
On our side: a 3-person triage (account, production, QA) reviews each program before strike-off. SLAs: 2 working days for first response, 5 for fully-quoted brief, 24h for any compliance-related question. IVA 23% shown on every quote line. Escalation path documented — see /en/pages/escalation-matrix.
FAQ
Where do I start a new brief?
Online: /en/pages/contact or via API POST /v1/briefs. Includes templated Portugal fields (IVA 23% status, Portal das Finanças (AT) profile, Lisbon-or-EU fulfilment flag).
How are changes versioned?
Git-style: every edit produces a new version with diff, author, timestamp. Roll back to any version up to 90 days. Audit log retained 10 years.
Does IVA 23% affect AI design tools, generation guardrails and IP handling?
Indirectly — IVA 23% shows on every quote line and the invoice via Portal das Finanças (AT). The workflow itself is country-agnostic but the compliance fields are auto-populated for Portugal.
Can my legal team review before lock?
Yes — invite reviewers via email with read-only token. They see the spec, can add inline comments, no edit access. Free for up to 5 reviewers.
What if we need to escalate?
Slack channel + dedicated AM for framework customers; web form + 4h response SLA for direct accounts. All escalations logged.